PESTS 'R' US Spain PEST TREATMENT CONTRACT
As long as you have paid the premium, we will provide the services and benefits described in this cover during
the period of contract set out in the schedule.
We will use the details that you have given us to
provide the services and benefits set out in this cover,
subject to the following terms, conditions and
exclusions, together with any applicable endorsements.
You should read all of these carefully, to ensure this
cover meets your individual requirements.
Retail, commercial and other premises used for business
are not eligible for this cover,
By placing an order with us (whether through our site, over the telephone or by other means), you warrant that you are legally capable of entering into binding contracts, you are at least 18 years old and you are resident in, and accessing our site
After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail, fax or letter that confirms that we have accepted the order (the Confirmation). The contract between us (the Contract) will only be formed when we send you the Confirmation.
The Contract will relate only to those Services that we have confirmed in the Confirmation. We will not be obliged to supply any other Services which may have been part of your order until it has been confirmed in a separate Confirmation.
For the purpose of these conditions, the Relevant Pests shall be whichever pests are referred to in the Confirmation. The General Terms together with the terms set out in the relevant schedule hereto shall apply to the
You hereby permit us to apply approved pesticides and or deploy equipment as we deem necessary, to deliver an effective treatment, subject to our compliance with all legal requirements.
You agree to provide us with free access to all parts of the premises for the purpose of inspection, treatment or surveillance and agree to ensure that all safety and treatment instructions are followed during and post treatment.
You agree to supply us with all relevant information,
prior to the visit, with respect to the infestation or suspected infestation.
You hereby covenant not to request or permit us to access any part of the site or premises which you know or suspect to be hazardous, or in which a potentially hazardous process is carried out, without first briefing us or our employee on the nature of the hazard and the precautions to be observed.
You or your nominated representative must be available at the site during the agreed date and time slot, unless prior arrangements have been made in advance for us to carry out the Service in your absence. If no one is present when we call at the agreed slot there is no entitlement to a refund and you will still be liable for our contracted
Aims of this contract:
This product meets the demands and needs of those who wish to ensure that their home is covered in the
event of a pest infestation for the pests shown in this document.
This service is a home pest infestation treatment cover and not a household buildings or contents policy.
It should complement your household contract
policies, and provide benefits and services which are
not normally available under these policies.
What we undertake to do is arrange for rapid, expert
help if you suffer a pest infestation in
your home arising from an incident covered under these terms. Action will be taken to stabilise the situation
and resolve the infestation.
Two inspections/pest cleans per year (One spring and
one autumn) and a third call out requested by the owner, should a pest
treat be required.
Emergency or emergencies
A sudden and unforeseen
infestation of your home by pests that if not dealt with quickly will:
(a) cause risk to your health and/or damage to your
(b) make the home uninhabitable.
2) A situation deemed to be an emergency by the home
Home Your principal private residence in Spain or holiday
home in Spain including finished under builds (that meet the room definitions) and adjoining outbuildings. Gardens are
also included (except for cockroaches).
(c) Wasps and/or hornets nests;
(d) Bed bugs
Denia, Javea, Moraira, Benissa, Calpe, Altea. Other areas please inquire.
What is NOT Covered:
1. Any event which is an Emergency.
2. Any decorative or cosmetic part of any equipment;
3. Your own negligence or deliberate act (in which case
the contract may be cancelled);
4. Food, drinks, telephone calls or other incidental
5. The interruption or disconnection of utility services
to the home, however caused, or the failure or breakdown of the electricity or water or gas supply or gas leaks;
6. loss or damage to any property as a consequence of a
7. malfunction to any computer software or operating
8. costs arising from your failure to comply with a
reasonable request from us
9. Where at or before the start of the first period
contract in our reasonable opinion you were aware that a call out was
likely to be made.
10. Call out to any known or pre-existing pest problems.
11. your failure to follow recommendations made by the administrator or by the approved contractor on
pest prevention and hygiene measures;
12. call-out charges if there is no-one at the home when
the approved contractor arrives;
13. charges where the administrator has not been notified promptly of the
infestation prior to expenses being incurred and the call out has
resulted in extra
expense as a result of your failure;
14. fraud or where false information has been provided
to us or the administrator.